Heartfelt Keepsakes
Turning love and memories into something you can hold.
Heartfelt Keepsakes
Turning love and memories into something you can hold.
Welcome to Heartfelt Keepsakes
I’m Kelsy — a working mom of four and the hands and heart behind every piece. I started creating keepsake jewelry in 2017 after losing my beloved dog, Jiro, to lymphatic cancer, and since then it’s grown into something truly special. Each piece is made with love, care, and deep respect for the memories it holds — whether it’s breastmilk, ashes, hair, or pet fur. These keepsakes help heal, honour, and keep your loved ones close. I’m so grateful to be part of your story and healing journey.
FAQ
At Heartfelt Keepsakes, every piece is made with love and care. Below you’ll find answers to the most common asked questions. If you can’t find what you’re looking for, I’m just a message away! ❤️
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Shipping & Delivery
Each order is handcrafted and shipped once complete and final photo is approved by client.
Processing time: About 3–4 weeks before shipping.
Delivery: You’ll receive tracking info by email once your order ships. Most Canadian orders arrive within 3–7 business days.
Need something sooner? Send me a quick message before placing your order and I’ll do my best to help.
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Custom Orders
Custom and personalized orders are always welcome!
Have a special idea in mind? I’d love to bring it to life. Email me directly with your request and I will work with you to design something unique and heartfelt.
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Returns & Exchanges
Because each piece is made to order and often personalized, all sales are final. However, if your item arrives damaged or there’s a mistake, please contact me within 7 days of delivery. I’ll make it right — your satisfaction truly matters to me.
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Materials & Care
Each Heartfelt Keepsakes piece is crafted from high-quality materials chosen for beauty and durability.
To help your jewelry last a lifetime:
• Avoid wearing it in water (showers, pools, etc.)
• Store it in a dry, cool place
• Gently polish with a soft cloth if it begins to lose shine
Have a question about care? I’m always happy to help.
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Turnaround Time
All jewelry is handmade to order, which means each piece receives the time and attention it deserves. Please allow 4-6 weeks for creation before shipping. If you have a special date in mind, contact me before ordering — I’ll let you know if a rush is possible.
Still Have Questions?
I’m here to help! Send a message through the Contact page or email me at heartfeltkeepsakes1@gmail.com and I’ll respond as soon as I can.
How it Works
How it Works
1) Pick Your Jewelry
Choose a design that speaks to your heart — each piece can hold your special inclusions.
2) Mail Your Inclusions
Package them safely in a double ziplock bag, label with your name and contact information and mail to:
Box 30, Hay Lakes, AB T0B 1W0
3) We Handcraft Your Keepsake
Your inclusions are carefully transformed into a custom piece made with the utmost love and care.
4) Receive Your Jewelry
Your finished keepsake arrives beautifully packaged — a lasting symbol of love and healing.